SPORTYNEO, mindful of the rights of individuals, particularly with regard to automated processing, and in the interests of transparency with its customers, has drawn up a policy setting out all such processing, the purposes for which it is carried out, and the means of action available to individuals to enable them to exercise their rights as fully as possible. 

For further information on the protection of personal data, please consult the website : https://www.cnil.fr/

Continued browsing of this site implies unreserved acceptance of the following terms and conditions of use. 

The current online version of these terms of use is the only one applicable during the entire period of use of the site and until a new version replaces it.

Article 1 - Legal information

1.1 Site (hereinafter "the Site") : 

SPORTYNEO.COM

1.2 Publisher (hereinafter "the Publisher") : 

SPORTYNEO SAS with capital of €58,872

headquartered at: 4 rue du Pensionnat ND, 43000 Le Puy en Velay, FRANCE.

represented by Johan GOUTTEFANGEAS, in his capacity as President and Publication Director

Registered with the RCS of Le Puy B 894 398 114 Intracommunity VAT number FR45894398114

Telephone number: 04.78.22.53.39

e-mail address: contact@sportyneo.com

1.3 Host (hereinafter "the Host") : 

SPORTYNEO is hosted by PLANETHOSTER, PLANETHOSTER Inc. which is located at 4416 Louis B. Mayer, Laval (Québec) H7P 0G1, Canada, and can be reached by phone at

FR (Toll-free number): 0 805 080 426
FR: +33 1 76 60 41 43
BE: +32 28 08 13 21
CH: +41 31 528 01 41
UK: +44 (0)808 189 0423
PHONE: +61 18 0035 1172
US: +1 855 774 4678
CA: +1 855 774 4678
QC: +1 514 802 1644.
 

1.4 Data Protection Officer (DPO) :

A Data Protection Officer : Johan GOUTTEFANGEAS, contact@sportyneo.com, is available to answer any questions you may have about the protection of your personal data.

Article 2 - Site access

Access to and use of the site is strictly personal. You undertake not to use this site or the information or data contained therein for commercial, political or advertising purposes or for any form of commercial solicitation, in particular the sending of unsolicited e-mails.

Article 3 - Site content

All trademarks, photographs, texts, comments, illustrations, images (animated or not), video sequences, sounds, as well as all computer applications that may be used to operate this site and, more generally, all elements reproduced or used on the site are protected by current intellectual property laws.

They are the full and complete property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly forbidden. The fact that the publisher does not initiate proceedings as soon as it becomes aware of such unauthorized use does not imply acceptance of said use and waiver of prosecution.

Article 4 - Site management

For the proper management of the site, the publisher may at any time :

• suspend, interrupt or limit access to all or part of the site, restrict access to the site, or to certain parts of the site, to a specific category of Internet users;
• delete any information that could disrupt its operation or contravene national or international laws;
• suspend the site for updates.

Article 5 - Responsibilities

The publisher cannot be held liable for any failure, breakdown, difficulty or interruption in operation, preventing access to the site or any of its functions.

The equipment you use to connect to the site is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, in particular from virus attacks via the Internet. You are also solely responsible for the sites and data you consult.

The publisher cannot be held responsible for any legal action taken against you:

• as a result of using the site or any service accessible via the Internet;
• as a result of your failure to comply with these terms and conditions.

The publisher is not responsible for any damage caused to you, to third parties and/or to your equipment as a result of your connection to or use of the site, and you waive any claim against it in this respect.

Should the publisher be the subject of amicable or legal proceedings as a result of your use of the site, it may take action against you to obtain compensation for all damages, sums, sentences and costs that may arise from such proceedings.

Article 6 - Hypertext links
 

The publisher authorizes users to set up hypertext links to all or part of the site. Any link must be removed on simple request from the publisher. 

Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights whatsoever to the content of any linked site. 

Article 7 - Data collection and protection

Your data is collected by SPORTYNEO.

Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

Any personal information collected on the site is mainly used by the editor to manage relations with you and, where applicable, to process your orders. 

The personal data collected is as follows:

• full name
• address
• mail address
• phone number
• date of birth 

- data enabling us to provide our intermediary service with your sports association and our partners.

- financial data: when paying for products and services offered on the Platform, the latter records financial data relating to the user's credit card. 

A Data Protection Officer : Johan GOUTTEFANGEAS, contact@sportyneo.com, is available to answer any questions you may have about the protection of your personal data.

Article 8 - Right of access, rectification and deletion of your data

Pursuant to the regulations applicable to personal data, users have the following rights:

• right of access: users may exercise their right of access to their personal data by writing to the e-mail address given below. In this case, before exercising this right, the Platform may request proof of the user's identity in order to verify its accuracy;
• the right of rectification: if the personal data held by the Platform are inaccurate, they may request that the information be updated;
• the right of deletion of data: users may request the deletion of their personal data, in accordance with applicable data protection laws;
• the right to restrict processing: users may request the Platform to restrict the processing of personal data in accordance with the assumptions set out in the RGPD ;
• the right to object to data processing: users may object to their data being processed in accordance with the assumptions set out in the RGPD ;
• the right to portability: customers can request that the Platform return the personal data they have provided, so that it can be transferred to a new Platform.

You can exercise this right by contacting us at the following address:

10 allée Moulin Berger 69130 ECULLY

Or by email to :

contact@sportyneo.com    

You can also contact our Data Protection Officer : Johan GOUTTEFANGEAS, contact@sportyneo.com, who will be happy to answer any questions you may have about the protection of your personal data.

All requests must be accompanied by a signed photocopy of a valid identity document, and must indicate the address at which the publisher may contact the applicant. A reply will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

In addition, and since the law n°2016-1321 of October 7, 2016, people who so wish, have the possibility of organizing the fate of their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/.

Users can also lodge a complaint with the CNIL on the CNIL website: https://www.cnil.fr. 

We recommend that you first contact us before filing a complaint with the CNIL, as we will be happy to help you resolve your problem. 

Article 9 - Use of data

The personal data collected from users is used to provide and improve the Platform's services and to maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:

- access and use of the Platform by the user ;

- managing the operation and optimization of the Platform ;

- implementation of user assistance ;

- verification, identification and authentication of data transmitted by the user ;

- personalize services by displaying advertisements based on the user's browsing history and preferences;

- prevention and detection of fraud, malware and security incident management ;

- management of any disputes with users ;

- sending commercial and advertising information, according to the user's preferences;

- organization of the conditions of use of the Payment Services.

Article 10 - Data retention policy

The Platform retains your data for as long as is necessary to provide you with its services or support. 

To the extent reasonably necessary or required to satisfy legal or regulatory obligations, settle disputes, prevent fraud and abuse or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account or we no longer need it to provide our services to you.

Article 11- Sharing personal data with third parties

Personal data may be shared with third-party companies exclusively within the European Union, in the following cases:

- when the user uses payment services, the Platform works with third-party banking and financial companies with which it has signed contracts;

- when the user publishes publicly accessible information in the Platform's free comment areas;

- when the user authorizes a third-party website to access his/her data;

- when the Platform uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data for the purposes of providing these services, and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;

- if required by law, the Platform may transmit data in order to pursue claims against the Platform and to comply with administrative and judicial proceedings.

Article 12 - Commercial offers

You may receive commercial offers from the publisher. If you do not wish to do so, please click on the following link: www.sportyneo.com/stop/.

Your data may be used by the publisher's partners for commercial prospecting purposes. If you do not wish this, please click on the following link: www.sportyneo.com/stop/.

If, when consulting the site, you access personal data, you must refrain from any collection, any unauthorized use and any act that may constitute an infringement of the privacy or reputation of persons. The publisher declines all responsibility in this respect.

Data is stored and used for a period that complies with current legislation.

Article 13 - Cookies 

What is a "cookie"?

A cookie is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, when a website is consulted, an e-mail is read, software or a mobile application is installed or used, whatever the type of terminal used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).

The site may automatically collect standard information. Any information collected indirectly will only be used to monitor the volume, type and pattern of traffic using this site, to develop the design and layout of the site and for other administrative and planning purposes and generally to improve the service we offer you.

Where appropriate, "cookies" issued by the site editor and/or third-party companies may be deposited on your terminal, with your consent. In this case, the first time you browse this site, a banner explaining the use of cookies will appear. Before continuing navigation, the customer and/or prospect must accept or refuse the use of cookies. The consent given will be valid for a period of thirteen (13) months. The user may deactivate cookies at any time.

The following cookies are present on this site: 

Google cookies :

• - Google analytics: used to measure the site's audience;
  - Google tag manager: makes it easy to implement tags on pages and manage Google tags;
  - Google Adsense: Google's advertising network that uses websites or YouTube videos as a medium for its ads; 
  - Google Dynamic Remarketing: offers dynamic advertising based on previous searches; 
  - Google Adwords Conversion: adwords campaign tracking tool; 
  - DoubleClick: advertising cookies from Google to display banners.
• Facebook cookies :

- Facebook connect: allows you to log in using your Facebook account;
- Facebook social plugins: allows you to like, share and comment on content with a Facebook account;
- Facebook Custom Audience: allows you to interact with your Facebook audience.

The lifetime of these cookies is thirteen months.

Article 14 - Photographs and representation of products

The photographs of products, accompanying their description, are not contractual and do not engage the editor.

Article 15 - Applicable law

The present conditions of use of the site are governed by French law and are subject to the jurisdiction of the courts of the publisher's registered office, subject to a specific attribution of jurisdiction arising from a particular legal or regulatory text.

Article 16 - Contact us

If you have any questions or require information about the products presented on the site, or about the site itself, you can leave a message at the following address: contact@sportyneo.com.     

COOKIE POLICY

1. Use of cookies

Our SPORTYNEO website uses cookies. A cookie is a small file that is sent with the pages of this website and/or Flash applications and stored by your browser on your hard disk from your computer, cell phone, connected watch or tablet. The information stored there may be returned to our servers on a subsequent visit.

The use of cookies is of great importance for the proper functioning of our website. Thanks to the (anonymous) contribution of visitors, we can improve the use of the website and make it more user-friendly.

2. Consent 

Your consent is required for the use of certain cookies. We collect it by means of an information banner.

3. The type of cookies used and their purpose

We use the following cookies:

- Functional cookies: these enable us to improve the operation of the website and make it more user-friendly for visitors. For example, we store your connection data.

- Audience measurement cookies: these ensure that an anonymous cookie is generated each time you visit a website. These cookies make it possible to determine whether you have visited the site before or not. A cookie is only created on the first visit. On subsequent visits, the existing cookie is used automatically. This cookie is only used for statistical purposes. In this way, the following data can be collected:

• number of unique visitors
• the frequency with which users visit the site
• which pages visitors consult
• how long users consult a particular page 
• the page from which visitors leave the site

- Tracking cookies: these are used to analyze your browsing, consultation or consumption habits on the network's sites, in order to offer you targeted advertising or personalized services. The profile established on the basis of this data is not linked to your name, address, e-mail address, etc., but is used solely to match advertisements to your profile, so that they are as relevant as possible to you. We require your consent for these cookies. They will not be installed without your consent.

- Third-party cookies: these enable us to track the pages you visit on the Internet in order to create your personal profile. This profile is not linked to your name, address, e-mail address, etc., as mentioned above, but serves only to identify you as a unique visitor and to tailor advertisements to your profile so that they are as relevant to you as possible. We obtain your consent for these cookies. These cookies will not be installed without your consent.

- Cookies linked to social networks: these enable social networks to record the articles and pages you share via their sharing buttons. They may also contain tracking cookies that trace your browsing behavior.      

- Site improvement cookies: these are used to test different versions of a web page, in order to determine which page is best used. 

3 bis. List of cookies used

Google cookies : 

• Google analytics: used to measure the site's audience.
• Google tag manager: makes it easy to implement tags on pages and manage Google tags. 
• Google Adsense: Google's advertising network, using YouTube websites or videos as a medium for its ads. 
• Google Dynamic Remarketing: offers dynamic advertising based on previous searches. 
• Google Adwords Conversion: adwords campaign tracking tool. 
• DoubleClick: advertising cookies from Google to display banners.

Facebook cookies : 

• Facebook connect: allows you to log in using your Facebook account.
• Facebook social plugins: allows you to like, share and comment on content with a Facebook account.
• Facebook Custom Audience: allows you to interact with your Facebook audience.

Twitter cookies :

• Twitter button: for easy sharing and display of Twitter content. 
• Twitter advertising: allows you to display and target ads through Twitter's advertising network.

4. Your rights with regard to your personal data

You have the right to access, rectify, limit and delete your personal data. In addition, you have the right to object to the processing of personal data and the right to the transferability of your data. You can exercise these rights by sending us an e-mail to contact@sportyneo.com. To prevent misuse, we may ask you to identify yourself on our site. When accessing personal data linked to a cookie, we ask you to send us a copy of the cookie in question. You can find them in your browser settings.

5. Blocking and deleting cookies

You can easily block and delete cookies yourself at any time via your Internet browser. You can also set your browser to notify you when a cookie is set. You can also specify that certain cookies should not be installed. To do this, please consult your browser's help function. If you delete cookies from your browser, this may affect your use of our website.

Some tracking cookies are set by third parties who display advertisements to you via our website. You can delete these cookies centrally via www.youronlinechoices.eu.

Please note that if you do not want cookies, we will no longer be able to guarantee the proper functioning of our website. Some of the site's features may be altered, and in some cases you may no longer be able to access the site. Furthermore, refusing cookies does not mean that you will not see any advertising. Advertisements are no longer tailored to your interests and may therefore appear more often.

The steps for adjusting your settings vary from browser to browser. If necessary, consult your browser's help function, or go to one of the links below to access your browser's manual directly.

Firefox: https://support.mozilla.org/fr/kb/effacer-les-cookies-pour-supprimer-les-information

Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=fr

Internet Explorer: https://support.microsoft.com/fr-fr/help/278835/how-to-delete-cookie-files-in-internet-explorer

Safari: https://support.apple.com/kb/ph21411?locale=fr_FR

6. New developments and unplanned cookies

On some of our pages, we may use content that is hosted on other sites and made accessible on our website by means of certain codes (embedded content). These codes often use cookies. However, we have no control over what these third parties do with their cookies.

It is also possible that cookies may be placed on our website by others. Have you found cookies on our website that we have not identified? Please let us know by e-mail. You can also contact the third party directly and ask them which cookies they are setting, why they are setting them, how long the cookie will last and what measures they are taking to protect your privacy. 

7. Remarks

We will need to update this cookie policy from time to time, for example when we change our website or the rules governing it. Please check this page for the latest version of our cookie policy.   

If you have any questions and/or comments, please contact us at the following e-mail address: contact@sportyneo.com

This Cookie policy was created on the Rocket Lawyer website.

PERSONAL DATA PROCESSING REGISTER

Contact details:

Company name SPORTYNEO, 10 allée Moulin Berger, 69130 ECULLY. e-mail: contact@sportyneo.com , phone: 04.78.22.53.39

Data controller : Johan GOUTTEFANGEAS, e-mail: contact@sportyneo.com, tel: 04.78.22.53.39

Data Protection Officer Johan GOUTTEFANGEAS , address contact@sportyneo.com mail: contact@sportyneo.com , phone number: 04.78.22.53.39 

Regular data processing activity :

Categories of personal data: Name, address, place of residence data enabling us to act as an intermediary between service providers and your association.

Target group: Customer-members

Basis for processing: consent

Purpose of processing: customer relationship management 

Data recipient: a subcontractor

Data retention period: 24 months

Security precautions: User access control 

Processing of sensitive personal data No 

Register creation date: September 01, 2021

Date of updates : 

Terms and conditions of sale

Preamble 

The present general terms and conditions of sale apply to the provision of services concluded on the SPORTYNEO website.

The https://sportyneo.com website is a service of :

- SPORTYNEO SAS

- located at : 4 rue du pensionnat ND , 43000 LE PUY EN VELAY, FRANCE

- website URL: https://sportyneo.com

- e-mail address: contact@sportyneo.com

- telephone: 04.78.22.53.39

The customer declares having read and accepted the general terms and conditions of sale prior to placing the order. Validation of the order therefore implies acceptance of the general sales conditions.

Article 1 - Content and scope

These general terms and conditions of sale apply ipso jure to the following services: 

1.1 - SPORTYNEO has designed and developed tools to make it easier for private individuals to pay for their sporting activities (and those of their children), via online payment options and, in particular, multi-payment facilities enabling you to spread the cost of your sporting activities over several months. SPORTYNEO will transfer the full amount of your sports fees to your association within a few days of your 1st direct debit and your association's validation of your membership application/renewal. Your association is entirely responsible for setting its own membership fees (and other sporting activities throughout the year), for managing license applications to the federations it belongs to, for providing the services (and any products) it plans to offer as part of its membership, and for its internal policy. SPORTYNEO acts as an intermediary between you and your association, offering you payment facilities without penalizing your association's cash flow.

1.2 - SPORTYNEO offers access to a platform for the purchase of discounted vouchers. The aim is to enable you to gain immediate purchasing power from a wide range of brands for your everyday spending (food, clothing, sports equipment, leisure, restaurants, travel, etc.).

The purchaser declares that he/she has read these terms and conditions of sale and accepts them unreservedly before making an immediate purchase or placing an order.

Article 2 - Pre-contractual information

Prior to the immediate purchase or the placing of the order and the conclusion of the contract, these general conditions of sale are communicated to the purchaser, who acknowledges having received them.

2.1 To ensure the security of the payment service for your sporting activity and to offer you a choice of payment facilities, SPORTYNEO has developed this service in partnership with FLOA. The use of online payment on the SPORTYNEO platform may be subject to fees which are indicated to you before your payment. For 1X payment: 0% fee. For 4X payments: 5.79%. For payment in 10X: 7.99%. Unless otherwise stated on the SPORTYNEO platform, service fees are non-refundable. SPORTYNEO reserves the right to modify service fees at any time. Such fee changes will have no effect on orders placed prior to the effective date of the modified fee. Please read the terms and conditions for payment in instalments by clicking on here CG payment in instalments. In addition, your association is solely responsible for providing you with the sports services (and any equipment) provided for in the amount of your sports practice, which it freely determines. Please refer to your association's rules and regulations.

2.2 Access to the discount voucher platform is free and without obligation. To ensure the security of the discount voucher service, SPORTYNEO has developed this service in partnership with our specialist service provider. Please read the terms and conditions of the discount voucher service by clicking on here CG Vouchers. Discount rates vary and are indicated when you select your voucher before payment. The validity period varies depending on the partner store and is indicated when you select the voucher before payment. Vouchers are sent to you by e-mail.

2.3 At the time of your purchase, we offer you an optional insurance policy that covers the amount of your annual subscription/membership, your training courses, see the conditions. Additional fees apply: 4.50% for services such as licenses/memberships/annual fees offered by your association and 5.30% for products such as training courses offered by your association.

2.4 During your purchase, we may offer you additional services and products (e.g. merchandising...). Please read the terms and conditions of our respective partners according to the products/services you have added to your shopping cart.

Article 3 - Ordering

The term "order" refers to any order for services listed on the SPORTYNEO website.

All orders received by the seller are considered firm and definitive.

It implies full acceptance of these terms and conditions of sale and the obligation to pay for the services ordered.

The buyer has a right of withdrawal of 14 days from the conclusion of the contract, except as provided by Article L.211-28 of the Consumer Code.

Article 4 - Quotations

For services for which an estimate has been drawn up in advance, the sale will not be considered final until the service provider has drawn up an estimate and sent the purchaser confirmation of acceptance of the order.

Estimates drawn up by the service provider have a variable validity period, which is communicated on a case-by-case basis.

Article 5 - Performance and termination of the contract

Except in the case of special conditions specific to the sale, SPORTYNEO's intermediary services to its partners and your association will begin within a maximum of 15 days, with full execution depending on the processing and response times of your association and our payment partners.

If the seller fails to fulfil his obligation to perform on the date or on expiry of the time limit stipulated above, or, failing this, no later than 30 days after conclusion of the contract, the purchaser may cancel the contract, under the conditions of articles L. 216-2 and L. 216-3 and L. 216-4 of the French Consumer Code, by registered letter with acknowledgement of receipt or in writing on another durable medium, if, after having enjoined the professional, under the same conditions, to provide the service within an additional time limit, the purchaser is entitled to cancel the contract. 216-4 of the French Consumer Code, by registered letter with acknowledgement of receipt or in writing on another durable medium, if, after having enjoined the professional to provide the service within a reasonable additional period, the latter has not complied within this period.

The contract is considered terminated on receipt by the professional of the letter or writing informing him of this termination, unless the professional has performed in the meantime.

Nevertheless, the purchaser may immediately cancel the contract if the professional refuses to provide the service, or if he fails to fulfil his obligation to provide the service on the date stipulated, if this date or time limit constitutes an essential condition of the contract for the purchaser. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request made by the consumer before the conclusion of the contract.

The costs and risks associated with this operation are borne exclusively by the service provider.

Except in cases of force majeure, the deposit paid at the time of order is automatically forfeited and cannot be reimbursed.

The present conditions apply to the intermediary service provided by SPORTYNEO and the corresponding part of the fees only. Once your payment via the SPORTYNEO platform has been accepted by your association, the latter is solely responsible for the execution of the sports service (and supply of any equipment) provided for in the corresponding amount, as well as for managing any claims arising from the non-execution of this service.

Article 6 - Withdrawal period and refund

The buyer has a right of withdrawal of 14 days from the conclusion of the contract.

The professional must reimburse the purchaser for all sums paid, at the latest within 14 days from the date on which he is informed of the purchaser's decision to withdraw (C. consom., art. L. 221-24), unless there is a justified delay.

In accordance with article L. 242-4 of the French Consumer Code, when the professional has not reimbursed the sums paid by the purchaser, the sums due are automatically increased:

- of the legal interest rate if reimbursement is made no later than 10 days after expiry of the 14-day period set out above,

- 5 % if the delay is between 10 and 20 days,

- 10 % if the delay is between 20 and 30 days,

- 20 % if the delay is between 30 and 60 days,

- of 50 % between 60 and 90 days,

- and an additional five points for each month of delay, up to the price of the product, then the legal interest rate.

Article 7 - Prices

Prices are firm and final. Except in the case of special conditions specific to the sale, the prices of services rendered are those shown in the price catalog on the day the order is placed.

They are expressed in legal tender and include all taxes.

 
Article 8 - Payment

Payment will be made within a period corresponding to your selected payment option. Please take note of the CG for payment in instalments.

Pay 4X with your bank card

Our financial partner FLOA, offers payment solutions for your purchases of goods and/or services, in deferred, 3 or 4 instalments by credit card.

These payment solutions are reserved for individuals (natural persons of legal age) residing in France, who hold a Visa or MasterCard bank card with a validity date corresponding to the duration of the refund.

FLOA, RCS Bordeaux 434 130 423, headquartered at Immeuble G7 - 71 Rue Lucien Faure, Bordeaux (33300), is subject to supervision by the Autorité de Contrôle Prudentiel et de Résolution (ACPR), 4 Place de Budapest, CS 92459, 75436 PARIS CEDEX 09, and is registered with ORIAS under number 07 028 160 (www.orias.fr).

FLOA reserves the right to accept or refuse your financing request; you have a statutory 14-day cooling-off period. To find out more, click here here.

We draw your attention to the fact that if you ask to pay for your order of goods and/or services by means of these payment solutions, your personal data will be transmitted to FLOA for the purposes of studying your request for financing, managing your credit contract and, where applicable, collection. For further information, click here here.

Pay 10X with your credit card and ID

Credit is a commitment and must be repaid. Check your ability to repay before committing yourself.

Our financial partner, FLOA, offers you the possibility of financing your purchases of goods and/or services on credit.

This credit solution is reserved for private individuals (over 18 years of age) residing in France, holding a Visa or MasterCard bank card valid for 6 months or more beyond the date of purchase. FLOA, RCS Bordeaux 434 130 423, headquartered at Immeuble G7 - 71 Rue Lucien Faure, Bordeaux (33300) and registered with ORIAS under number 07 028 160 (www.orias.fr).

FLOA reserves the right to accept or refuse your financing request; you have a legal right of withdrawal.

We draw your attention to the fact that if you ask to pay for your order of goods and/or services by means of this credit solution, your personal data will be transmitted to FLOA for the purposes of studying your request for financing, managing your credit contract and, where applicable, collection. Further information here.

Article 9 - Warranties - General

9-1 Legal warranty of conformity

As SPORTYNEO acts as a transparent intermediary, the customer must check the details of the products and services offered by his association and included in the amount indicated by his association prior to payment via the SPORTYENO platform.

Article 10 - Intellectual property

All technical documents, products, drawings and photographs given to purchasers remain the exclusive property of SPORTYNEO, the sole owner of the intellectual property rights on these documents, and must be returned to SPORTYNEO on request.

Customer purchasers undertake not to make any use of these documents which might infringe the supplier's industrial or intellectual property rights, and undertake not to disclose them to any third party.

Article 11 - Jurisdiction

All disputes arising from the purchase and sale transactions concluded in application of these general terms and conditions of sale, concerning their validity, interpretation, execution, termination, consequences and consequences, and which could not be resolved amicably between the seller and the customer, will be submitted to the competent courts under the conditions of common law.

For the definition of the competent jurisdiction, the seller elects domicile at 10 allée Moulin Berger, 69130 ECULLY.

Article 12 - Language of the contract

These general terms and conditions of sale are written in French. In the event of translation into one or more foreign languages, the French text shall prevail in the event of dispute.

Article 13 - Mediation and settlement of disputes

The buyer may have recourse to conventional mediation, in particular with the Commission de la Médiation de la Consommation or with existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute. 

In the event of a dispute, the contact details of the mediator whom the buyer may contact are as follows: FEVAD, Le service du Médiateur du e-commerce de la FEVAD, 60 rue la Boétie , 75008 PARIS, mediateurduecommerce@fevad.com.

In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform can be accessed at the following link: https://webgate.ec.europa.eu/odr/.

Article 14 - Applicable law

These terms and conditions are governed by French law. 

This applies to both substantive and formal rules. In the event of a dispute or claim, the buyer should first contact the seller to obtain an amicable solution.

Article 15 - Protection of personal data

Data collected :

The personal data collected on this site are as follows:

- opening an account : when the user's account is created, his/her surname; first name; e-mail address; telephone number; postal address; data required to provide our intermediary service to your association or service provider

- connection : when the user connects to the website, it records, in particular, his/her name, first name, connection data, usage data, location data and payment data;

- profile : using the services provided on the website allows you to enter a profile, which may include an address and telephone number;

- payment : when paying for products and services offered on the website, the website records financial data relating to the user's bank account or credit card;

- communication : when the website is used to communicate with other members, data concerning the user's communications is temporarily stored;

- cookies : cookies are used for site use. Users can deactivate cookies using their browser settings.

Use of personal data

Personal data collected from users is used to provide and improve website services and to maintain a secure environment. More specifically, it is used for the following purposes:

- access and use of the website by the user ;

- management and optimization of the website ;

- organization of the conditions of use of the Payment Services ;

- verification, identification and authentication of data transmitted by the user ;

- offer the user the possibility of communicating with other users of the website;

- implementation of user assistance ;

- personalize services by displaying advertisements based on the user's browsing history and preferences;

- prevention and detection of fraud, malware and security incident management ;

- management of any disputes with users ;

- sending commercial and advertising information, according to the user's preferences.

Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

- when the user uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has signed contracts;

- when the user publishes information accessible to the public in the free comment areas of the website;

- when the user authorizes a third-party website to access his/her data;

- when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data for the purposes of providing these services, and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;

- if required by law, the website may transmit data in order to pursue claims against the website and to comply with administrative and judicial proceedings;

- if the website is involved in a merger, acquisition, sale of assets or receivership, it may be required to sell or share all or part of its assets, including personal data. In this case, users will be informed before any personal data is transferred to a third party.

Security and confidentiality

The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information over the Internet.

Implementing user rights

In application of the regulations applicable to personal data, users have the rights mentioned below, which they may exercise by making their request to the following address: contact@sportyneo.com

• Right of access: users may exercise their right of access to their personal data. In this case, before exercising this right, the website may request proof of the user's identity in order to verify its accuracy. 
• The right of rectification: if the personal data held by the website is inaccurate, they can request that the information be updated.
• Data deletion rights: users may request the deletion of their personal data, in accordance with applicable data protection laws. 
• The right to limit processing: users may request the website to limit the processing of personal data in accordance with the assumptions provided for by the RGPD. 
• The right to object to data processing: users may object to their data being processed in accordance with the assumptions set out in the RGPD.  
• The right to portability: they can request that the website return their personal data to them, so that they can pass it on to a new website.

Evolution of this clause

The website reserves the right to modify this privacy policy at any time. If a modification is made to the present personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by e-mail, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he/she may delete his/her account.

These GTC  were partly created on the Rocket Lawyer website.

Appendix 

Cancellation form 

(to be completed by the consumer,

and to be sent by registered letter with acknowledgement of receipt,

within a maximum of 14 days from the date of conclusion of the service contract)

Update date: October 3, 2024